Fallback rates are an essential component in car rental management systems, ensuring seamless operations even when specific rates or seasons are unavailable. Here’s a detailed guide on how to configure fallback rates and seasons in your system.

Step 1: Create a New Season:

• Go to Settings → Car Rental → Seasons. Add Season and Name the new season Fallback.
• This season must be in the past to prevent it from interfering with current or future bookings.
• This season can last one day

Step 2: Create Fallback Rates for Each Vehicle Class

1. Create or Import Fallback Rates:
   • Go to Settings → Car Rental → Seasons. Create or import them into the system.
   • Ensure each vehicle class has a defined fallback rate.

Step 3: Configure System Settings for Fallback

1. Access System Settings:
   • Go to Settings → Car Rental → Rates & Days Calculation.
2. Set Fallback Season and Rates:
   • Find the setting for Fallback Season for not Found Seasons and select the Fallback season.
   • Find the setting for Fallback for not Found rates and set it to use the fallback rates you created.

<aside> ♻️ You can use existing seasons and rates. However, please keep in mind that you must select an existing rate per vehicle class.

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Q&A

If we input two or more fallback seasons, which season will the system use?

Multiple fallback seasons must only be configured when there are two or more branches (One fallback season per branch). If there’s only one branch in the system only one fallback season should be configured.

Does the fallback season date range matter?