How to Set Up Geotab

Step 1 - Create a Support Ticket

To set up your Geotab connection please create a support ticket with the subject “Enable Geotab Vehicle Integration”. The HQ support team will assist with setting Enable Hardware Integration option ****to Yes.

Step 2 - Enter Geotab Credentials

After receiving the confirmation from the support team, select the Geotab Adapter option in Settings > Fleet > Telematics Integration.

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Complete the Geotab Username and Geotab Password in their corresponding fields.

If you have a Geotab database and custom Geotab URL, fill in these fields too.

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After adding the Geotab credentials, you can verify the connection by navigating to the Telematics page and checking if the telematics data populates for each vehicle.

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The mapping is automatic but not instant. If after 1 day there is still no telematics data, you can map manually by going to Fleet → Vehicles and selecting one option from the Hardware ID dropdown.