Customer Credits is a feature that lets you create a deductible account for your customers. This feature lets you settle your customers’ outstanding balances for their bookings. You can also process refunds in customer credits.
Customer Credits are tracked inside a tab on each contact. Below you will find the step-by-step process to enable this feature.
First, you need to Enable Customer Credits.
Navigate Settings → Car Rental → Find the option Enable Customer Credits? → set it to Yes
Next, scroll down to the bottom of the page and click the blue “Save” button.
To be able to use Customer Credits as a payment method or a refund method, you must first add Customer Credits as payment refund and Refund method for Customer Credits.
To do so, navigate to Settings → Car Rental and find the options:
