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What is Self-Service?

HQ’s Self-Service is the key to scaling your operations while maintaining control and reducing overhead. Our streamlined online process ensures that your customers can effortlessly pick up and return their vehicles any time, day or night:

• Online Payment: Secure and straightforward
• Digital Signature: Easy and eco-friendly
• Driver Validation: Quick and compliant
• Vehicle Inspection: Thorough yet efficient
• Vehicle Unlock: Safe and seamless

How Self-Service Works

The Self-Service process involves the following steps for your customers:

• Sign the rental agreement digitally
• Pay online
• Complete driver validation with a selfie