Get real-time notifications when things happen in your account, sent to a URL you control

<aside> 💡 The Webhooks feature is available exclusively to users with a Standard or higher subscription. If you have any questions or need further assistance in setting this up, please create a support ticket.

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What is a webhook?

A webhook lets your account automatically send a notification to a web address (a URL) you choose, whenever something happens — for example, when a reservation is created, when a payment is confirmed, or when a reservation's status changes. Instead of your systems having to repeatedly check for updates, the platform sends the information to you the moment it happens.

Each notification is sent as an HTTP POST request containing a JSON payload with details about what happened. You can configure as many webhooks as you need, each pointing at a different URL and listening for a different event.

Where to configure webhooks

Go to Settings → Integrations → Built by HQ, enable Webhooks.

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Go to Settings → Items → Webhooks. From there you can:

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