HQ provides an easy-to-install solution for receiving bookings directly from your website. This article offers a step-by-step guide to completing the setup process and an overview of the different website integration methods.

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Our Technical Support team is ready to assist you with the integration. Please feel free to submit a support ticket, and we will be pleased to guide you through the necessary steps.

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Please note that HQ does not provide website development services. If you do not yet have a website or are seeking to grow your business online, visit our Marketplace to explore web design solutions recommended by our customers.

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Step 1: CNAME Record

The first step in the integration process involves configuring your website's domain. This will ensure the integration works smoothly across all browsers and devices, avoiding issues with cross-origin restrictions in browsers. This requires adding a new DNS record to your domain through your DNS provider (typically the service where you registered or purchased your domain).

For example, if your HQ system URL is https://my-company.us5.hqrentals.app, the following DNS record should be added:

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Note: Please verify the region associated with your HQ account, as your URL may differ from us5.hqrentals.app. You can find more information on regions here. If you require additional support with this step, please submit a support ticket.

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Step 2: HQ System Update

Upon successfully configuring the CNAME record, you must inform our Customer Support team so that your HQ system can be updated accordingly. Create a support ticket from your HQ system by clicking the (?) icon in the upper-right corner of your HQ dashboard (see images below). Use "CNAME setup" as the ticket subject and inform us of the website's domain in the description.