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This guide will walk you through connecting your Stripe account, ordering your hardware, and configuring your readers. HQ Rental Software remains responsible for technical integration, while you manage hardware logistics directly through Stripe.

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Configuration Steps

Sign Up and Set up Online Charges

Order and Configure Readers

When to Contact Support

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Need help? If you have any questions about your order, the device, or its configuration, you can contact Stripe Support, available 24/7, through the following link.

https://support.stripe.com/

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If you cannot complete the setup or need specific modules enabled, please Open a Support Ticket.

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Please provide the following information in your ticket:

• Reader Model: Specify if it is an S700, BBPOS, or M2.
• Requested Features: Let us know if you need Mobile Reader or Tap to Pay enabled for your Android/iOS devices.
• Technical Validation: Our team will verify the backend adapter mapping once you are connected.

📝 Quick Reminders

• Returns: For any order issues, initiate the process directly from your Stripe Dashboard under "Return Items".
• Currency: Terminals do not support multi-currency presentment or dynamic currency conversion (DCC).